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Valuable consumer advice from Weasel & Stoat:
Guess what? Many voice recognition systems have been programmed to recognize bad language. If you get frustrated and start shouting wirty-dords down the line, you'll get connected to a human being, pronto. I learned to explode with profanity the moment I came up against a robot voice. I hope somebody's grandma wasn't "monitoring the call for quality control."Miss Manners says it's OK in the privacy of your own office. Remember, it's just a machine.


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